Shipping Policy
1. Global Delivery Scope:
• Worldwide shipping from China via tracked international post
• Standard transit: 2-6 weeks (excludes customs clearance)
• Alternative carriers used during postal disruptions
2. Dynamic Shipping Costs: Automatically calculated at checkout based on:
✓ Destination country tier
✓ Total pin quantity/weight
✓ Carrier surcharge adjustments
3.Processing Timelines:
• In-Hand Orders: Dispatched within 10-15 business days (Launch-period delays: +3-5 business days)
• Pre-Orders: Minimum 4-month production cycle (Includes production & grading)
4. Order Separation Rules: Strict separation required between:
• Pre-orders vs. in-hand items
• Cross-series pre-orders (Exception: Multi-series in-hand releases)
5. Customs Compliance: Buyers must:
• Accept all import duties/VAT
• Understand we maintain legally compliant customs declarations
• No refunds for customs-related issues
6. Delivery Responsibility:
• Full liability transfers upon carrier acceptance
• Track packages via provided codes
• Address errors incur reshipment fee
• Lost/stolen claims require carrier investigation
7. Address Modification Protocol:
• Changes only accepted via email (info@pericatstudio.com)
• Deadline: a week before dispatch
• Follow @PericatStudio for shipping updates
8. Order Finalization
× Post-checkout modifications
✓ Cart verification required before payment